Last updated: January 5, 2026

This Privacy Policy describes how Viabrance, operated by Viabrance Music, LLC., collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect personal data that you voluntarily provide to us, including:

  • Name, email address, phone number, and shipping/billing address
  • Order and payment details (processed securely via third-party payment providers)
  • Account login details if you choose to create a store account
  • Customer support messages and inquiries

We may also automatically collect:

  • Device information (browser type, operating system)
  • Website usage data (pages visited, time spent, interactions)
  • Cookies and tracking data to improve site experience and analytics

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Send order updates and important service notifications
  • Provide customer support
  • Improve our store design, performance, and user experience
  • Personalize product recommendations
  • Prevent fraud, abuse, or illegal activity
  • Comply with legal obligations

We do not sell your personal data to external parties.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep items in your shopping cart
  • Remember login and preferences
  • Analyze store traffic and performance
  • Support marketing tools (optional ads personalization controlled by third-party services)

You may disable cookies in your browser, but some store features may not function properly.

4. Third-Party Services

We may share limited data with trusted third-party providers only when necessary, such as:

  • Payment processors
  • Shipping and delivery partners
  • Analytics and marketing tools
  • Security and fraud-prevention services

These partners handle your data according to strict security standards.

5. Data Security

We protect your data using:

  • Secure encrypted connections (SSL)
  • Trusted payment gateways
  • Regular security monitoring
  • Restricted internal access to sensitive information

However, no online service can guarantee 100% absolute security. We work continuously to maintain strong protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your stored personal information
  • Request corrections or updates
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us at: contact@herfatzo.shop

7. Marketing Emails & Communication

You may receive emails from us regarding:

  • Order confirmations and delivery updates
  • Store account notifications (if created)
  • Promotions and guitar offers (only if you opt-in)

You can unsubscribe from promotional emails anytime using the link inside the email.

8. Children’s Privacy

Viabrance does not knowingly collect personal information from children under 13 without parental consent. If such data is detected, it will be removed.

9. Policy Updates

We may update this policy occasionally. The updated version will always show the most recent Last updated date.

10. Contact Information

Company: Viabrance Music, LLC.
Store Name: Viabrance
Phone: +1 (249) 479-1452
Email: contact@herfatzo.shop
Address: 430 Gavilan Pl NW, Albuquerque, NM 87107, USA
Support Page: Contact us through the site interface